Vietnam Veterans Memorial

About the Site: The Vietnam Veterans Memorial, dedicated in 1982, honors the U.S. servicemen and servicewomen who died or went missing during the Vietnam War, Cambodian Civil War, and other conflicts that made up the Second Indochina War. The Memorial's design, a black granite wall inscribed with over fifty-eight thousand names, was created to provide a place for reflection and healing. The Memorial also includes statues like The Three Servicemen and the Vietnam Women’s Memorial, which were added in 1984 and 1993, respectively.

Location: Volunteers can utilize the Vietnam Veterans Memorial Information Kiosk to the north of the Lincoln Memorial. Here, there are maps, brochures, and other materials that volunteers may use to support visitors. Volunteers are encouraged to assess the visitor flow and ranger / volunteer positioning between the Memorial and the Information Kiosk, and position themselves where they think is most helpful. It is preferred to have at least one person staffing the information window, but volunteers may rove the entirety of the Memorial.

Responsibilities: Welcome and engage with visitors. Staff the information kiosk. Share the history and legacy of the Vietnam War. Interpret the Memorial’s design features. Support visitor navigation, wayfinding, and trip planning. Monitor the site for maintenance needs and report them to program staff. Keep the Memorial tidy, as needed. Distribute maps and memorial brochures. Distribute Junior Ranger books and swear-in Junior Rangers. Help visitors with National Park Service passport stamps. Share information about the surrounding area and resources. Inform visitors of basic memorial etiquette as is helpful. Welcome and guide veterans and Honor Flight visitors. Help visitors locate names and take rubbings of names.